Help Yourself Through Hard Times

Program: Development and Compliance Services
Organization: London (City of) - London - Dufferin Ave - City Hall
Phone Numbers: General: 519-661-4538
By-law Enforcement and Property Standards: 519-661-4660
Zoning Enquiries: 519-930-3510
Licensing Services: 519-930-3515
Teletype: 519-661-4889
Fax: 519-661-5194
PO Box 5035
London, ON
N6A 4L9
Street Address:
City Hall
300 Dufferin Ave, 7th Fl
Intersection: Wellington St and Dufferin Ave
Location: Central London
Accessibility:   Wheelchair Accessible
Hours: Administration: Mon-Fri 8:30am-4:30pm
Executives: George Kotsifas - Managing Director
519-661-2500 ext 5027 *

Orest Katolyk - Chief Municipal Law Enforcement Officer
519-661-2500 ext 4969 *
Service Description: Zoning administration functions * includes processing of building permit applications and inspections and business license applications

Handles complaints for alleged violations under the zoning by-law and the Yard and Maintenance by-law * issues swimming pool fence permits, sign permits, rental unit licenses, business licenses and taxi/limo licenses

Property Standards - Addresses structural or unsafe conditions (e.g. walls, floors, roofs or electrical problems) * enforcement officers investigate landlord/tenant issues regarding property standards (heat, insects, and hazards for example)

Heating Regulations (from September 15 to June 15)
6am-11pm: 20C/68F
11pm-6am: 18C/65F
Fees: Free * fee for some services (copies of by-laws)
Application: Call for information * the complainant must have tried to get the problem resolved with the landlord or property owner before calling
Eligibility / Population(s) Served: Residents of the City of London
Languages (other than English): English
Area(s) Served: London
See Also: Housing Referral and Rights
Housing Rights and Standards

This information was last completely updated on 8/20/2015

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